Features & Benefits
Our four-step process helps us ensure that we can deliver, implement, and maintain a customized solution packed with features and benefits tailored to your business needs.
In order to tailor fit you with a solution that works for your business, we need to understand your company. A quick discovery call will provide all the insight we need.
Sit back with one of our experienced account managers who will walk you through a demo, customized to your business needs. Based off your needs, we can direct you to the ultimate package that will allow you to maximise the features and benefits of your unified communications.
Turn the onboarding process into a breeze with Unicom's top-notch configuration service. We handle the heavy lifting on our side, providing you with plug & play equipment that's preconfigured to your businesses needs.
Our priority is to provide the best communication technologies and services we can. That's why our ears are always open to our customers needs and our hands are always ready to help should any question or concern arise.
Our state-of-the-art technologies will elevate your business to the cloud and beyond, where you’ll discover all the features and benefits of cloud-based communications.
Unicom helps you save time and reduce costs by allowing you to take your workstation wherever life takes you, with our mobile and desktop apps. Our cloud-based solutions’ features and benefits improve productivity and reduce the need for on-premises IT support.
Looking for the tools to track and improve the customer journey, as well as identify internal inefficiencies and training opportunities? We’ve got you! At Unicom, get features and benefits like:
These features allow you to analyze and monitor your company, maintain your customer experience, and control your brand image. Get back the control your business needs to grow!
Your audience is evolving. Get a communications solution that evolves with them. The average open rate for text message marketing campaigns is 98%, compared to just 20% for email. The simple truth is Business messaging is an effective way to engage your customers in a way they yearn for. With our Cloud Message feature your business will enjoy many benefits, such as:
When it comes to business, we all want an easier overall, integrated experience. Now you can, with Unicom’s plug-and-play integrations and open API! Easily integrate our platform with your CRM, Microsoft Teams, and a plethora of other software your business uses daily!
Go from business to contact center with a single pane of glass experience connecting your communications, like:
Give your agents the features they need to perform beyond their basic duties, like:
Improve the overall customer experience with convenient features, like:
Take back control of your customer experience through our management-focused features, like:
Get the stats you need to do better business with helpful features like:
We know how important features are to your business, which is why we include things like:
Our platform was designed with your experience in mind and it shows! Take us for a test drive and see for yourself.
Our team of knowledgeable experts are committed to providing you with support 24/7/365.
All our solutions are equipped with global redundancy, ensuring you stay online no matter what challenges you might face.
You've got enough to worry about. Let Unicom worry about keeping your communications secure, with our built-in-security features.
Experience of all the benefits cloud-based phone systems can provide your business with Unicom!
Unicom finds the perfect phone system for your business. Our top-of-the-line technology includes features that’ll take you beyond the next level.