Unicom knows that every business is unique, which is why nice, neat, packaged solutions just don’t work. Our add-on products allow you to build the solution you want to fit your business needs, not everyone else’s.
Optimize performance, streamline workflows, and support your growth with Unicom’s value building add-ons. No extra hassle required.
Send and receive secure faxes without needing a fax machine. Document transmission is fast, reliable, and accessible from any device.
Stay connected without the hassle. We locate the best internet/cable in your area, coordinate installation, and ensure everything is running smoothly.
Host professional conference calls from team meetings to client calls, with secure dial-in access, moderator controls, and crystal-clear audio.
Our long-term recording storage keeps your call recordings safe and secure for as long as you need. Easily access your recordings at any time.
Access enhanced reports and dashboards that highlight key metrics. Know which employee handles most calls, response trends, and more.
Get instant brand recognition for enhanced marketing with vanity numbers. We help source the perfect custom number for your business.
Handle training or escalation scenarios with ease. Join an agent’s live call with a customer to assist or take over with call barge. Or, speak without the customer hearing with call whisper.
o reduce frustration and improve caller experience, callers can request a callback, hold their place in line without waiting on the phone, and notify agents with caller info before they pick up.
Let an AI-powered virtual receptionist answer, screen, and route every call 24/7 — layered directly into your existing phone system, no new hardware or number changes required.
boost your phone system by adding features like caller pop up and push calls into your CRM from your phone system
Optimize speed, security, and control across every location with intelligent traffic routing and real-time failover.
UNICOM offers custom integration bridges into most major CRMs — click-to-call, automatic activity logging, and custom workflows, all without leaving your CRM. See the full Integrations page →
Keep your existing phones and gain cloud flexibility, cost savings, and reliable VoIP performance.
Keep your business voice services rock-solid with SIP PRI, combining the familiarity of traditional PRI with the flexibility of SIP.
From setup to support, we make business communications easy. Here are answers to some of the most common questions about our services and add-ons.
We’ll research the best internet or cable options available in your area, handle the setup, and make sure everything is running smoothly so you don’t have to lift a finger.
We offer custom integration bridges into most major CRMs, plus support fully custom API builds for unique workflows. See our full Integrations page for details.
Yes. With our SIP trunking solution, you can connect your existing PBX to the cloud using your current internet connection. No need to rip and replace.